Reporting to the Lettings Manager, the Resident Service Associate will be based at our Head Office in Manchester and will be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing with our Great Places Housing Group developments providing apartments under the Rent to Buy model. * Schedule and carry out periodic property inspections, instruct associated follow up works and liaise with residents where necessary. * Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. * To run regular resident engagement events * An eye for detail, to ensure that there is a seamless customer journey, with effective com
more